Question 1

What areas does RockInvestigations serve?

Accepted Answer

RockInvestigations.cc is based in West Palm Beach and accepts assignments throughout Palm Beach County and the wider South Florida region. Availability outside that area depends on the assignment.

Question 2

Is my inquiry confidential?

Accepted Answer

Consultation requests are stored in a private administrative inbox that is not readable by other website visitors or portal users. Information is discussed on a need-to-know basis. That said, submitting the form does not by itself create a confidential investigator-client relationship — that begins with a signed engagement.

Question 3

Does submitting the form create an account or an engagement?

Accepted Answer

No. The consultation form does not create a portal account and does not create an investigator-client relationship. Portal accounts are created by RockInvestigations administration after an engagement is in place.

Question 4

Can I upload evidence with my request?

Accepted Answer

No. Anonymous or pre-engagement file uploads are not accepted. Once a matter is opened and your portal account is issued, documents and evidence are exchanged inside private, access-controlled case storage.

Question 5

What will you not do?

Accepted Answer

RockInvestigations does not perform hacking or unauthorized account or device access, wiretapping or interception of communications, unlawful GPS tracking, pretexting for protected records, trespass, or any other unlawful surveillance. RockInvestigations is not a law enforcement agency.

Question 6

Can you guarantee a result?

Accepted Answer

No. Investigative work develops facts; it cannot promise a specific outcome. Before accepting an assignment we discuss what the lawful methods available can realistically establish.

Question 7

How do you work with attorneys?

Accepted Answer

Assignments are scoped with counsel, documented as they happen, and delivered as organized matter files with exhibit-ready media and written reports. Adverse-party names can be supplied at intake for conflict checking.

Question 8

How is payment handled?

Accepted Answer

Wire transfer only. No cards or online checkout are used. Wiring instructions are never published on this website; they are shown only to the authenticated billed client inside the portal, and you should always verify them through a confirmed RockInvestigations communication channel before sending funds.

Question 9

Do you provide legal advice?

Accepted Answer

No. RockInvestigations is not a law firm and provides no legal advice. Legal questions should be directed to a licensed Florida attorney.

Question 10

What if I am in immediate danger?

Accepted Answer

Call 911. RockInvestigations is not an emergency service and cannot respond to emergencies in progress.

Frequently asked questions